Privacy Policy
We at Mineola Car Rentals are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when:
• You inquire about or book a rental vehicle.
• You interact with our customer service team or contact us for support.
• You engage with our website, online booking system, or other rental platforms.
This information may include:
• Full name, contact information (address, email, phone number).
• Payment details, such as credit card information or billing details.
• Driver’s license information and proof of insurance, as required for rentals.
• Rental preferences, such as vehicle type, duration, and additional services.
2. How We Use Your Information
We use your personal information to:
• Facilitate and manage your vehicle rental requests.
• Ensure compliance with rental agreements, including verifying your identity and driving eligibility.
• Communicate with you about bookings, policy updates, or promotional offers.
• Process payments and manage billing accounts.
• Address inquiries, provide customer support, and resolve disputes.
• Comply with legal obligations and industry regulations.
3. Sharing Your Information
We may share your personal information with:
• Service providers who assist us in delivering our car rental services, such as payment processors, roadside assistance providers, or insurance partners.
• Regulatory authorities or law enforcement when required by law or to protect our legal interests.
• Affiliates and partners to offer additional services related to your rental experience, with your consent.
4. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. We use secure methods to store and transmit sensitive information and regularly update our security practices to ensure the safety of your data.
5. Your Rights
You have the right to:
• Access, update, or correct your personal information.
• Request the deletion of your data, subject to legal and regulatory obligations.
• Opt out of receiving marketing communications from us.
• Restrict the processing of your data under certain circumstances.
6. Cookies and Tracking Technologies
We may use cookies and other tracking technologies to improve your experience on our website. Cookies help us understand how you interact with our site, enabling us to personalize content and enhance functionality. You can modify your cookie preferences through your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will notify you by updating the policy on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Mineola Car Rentals
(903) 569-2144